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Civic support officer

Newcastle Upon Tyne (Tyne and Wear)
Newcastle City Council
Support officer
€40,000 - €60,000 a year
Posted: 16h ago
Offer description

An exciting opportunity is offered to join the Building Management and Hospitality team in the Civic Centre.



We are looking for an enthusiastic and positive person with a passion for customer service.



The Civic Centre is at the core of all Council Services and the successful candidates will be providing reception and general administration duties in our award-winning Arches Reception.

Duties include greeting a diverse range of visitors to the Civic Centre, supporting and coordinating room bookings for meetings and events, assisting building related issues, and providing general admin support.



You should:

Have excellent Interpersonal skills and customer focus.

Be responsive to management requests and instructions.

Be self-motivated and the ability to work under own initiative.

Have excellent IT skills and a good telephone manner.

Have the ability to deal with difficult situations in a professional and calm manner.



What we offer:

Training and good career progression opportunities.

Attractive Local Government Pension Scheme.

Cycle2work scheme.

Access to a salary sacrifice car lease and home electronics scheme.

Full employee support package including access to a free confidential 24-hour Health Assured Employee Assistance Programme.

Staff offers including discounts on travel passes and leisure.



Further information can be obtained by contacting Laura Lindsay, Civic Operations Manager on 0191 2115058



Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.


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