Seeking a Training Manager (CRM & IT), £40K, hybrid, central London
You will:- Identify training needs and design courses (think user-friendly).- Deliver training in a variety of ways, from online modules to classroom sessions.- Create clear and engaging training materials (think manuals, videos, and online resources).- Help staff get up and running on a new CRM system.- Be the bridge between staff and the developers, making sure any issues are ironed out.
We're looking for:- Technical expertise required:-- Hands-on user knowledge of authoring tools such as TechSmiths Camtasia is essential, with ability to create clear/concise training materia-- Expertise in using a CRM system (Dynamics 365 preferred).-- Intermediate knowledge of Microsoft suite is essential- Background in designing, delivering and evaluating training programs is crucial, along with strong instructional techniques for diverse learners- Excellent written and verbal communication skills essential to explain complex topics, actively listen to user needs and collaborate effectively with stakeholders
Salary and benefits:- £40,000 p.a.- Hybrid- 25 days holiday + 8 days public hols + Christmas shutdown- Up to 8% contributory pension- Annual £100 allowance towards your wellbeing- Big Gym membership savings with the GymFlex scheme
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