Job Description
Job Title: Administrator\n\nLocation: Dundee\n\nPay Rate: £14.02p/hr\n\nHours: Monday - Friday - 9am - 5pm\n Please note, you may need to support shifts between 8:30am - 5:30 dependant on business needs.\n\nHybrid Working: Our work style is hybrid, meaning once you are fully trained you can work 3 days per week from home \n\nContract Type: Temporary - 12 months\n\nStart Date: 27th October 2025 \n\nLloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As part of the IP&I team, this role is primarily administrative based but flex across other contact channels (e-mail and web chat) may be required. \n\nA 6 -8 week training programme will teach you all you need to know about the wide range of products and services.
This role carries out prescribed customer management activities and provides support to others by following existing procedures.\n\nYour responsibilities will include:\n\nEnsuring administrative tasks are carried out in line with security processes, and flagging potentially non-compliant information \nWorks to ensure customer expectations are met quickly and accurately \nProcessing new requests, as well as dealing with more complex processes, and resolving customer problems \nEnsure information is stored on the in-house systems accuratel...