Facilities Support Coordinator £28,500 | 37.5 hours per week | Toddington We’re Moto, shaping the future of motorway rest stops. Our Facilities Support Centre Team provides critical front-line support to 55 motorway services across the UK. We are looking for a dependable and proactive Facilities Support Coordinator to join our Facilities Support Centre team Why Join Us? ✅Potential bonus of up to 10% ✅ Inclusive discounts —up to 60% off for you, your partner, family, and friends at major brands ✅ Enhanced benefits —maternity, paternity, pension, sick pay, and life assurance ✅ Training and development —funded qualifications and career growth opportunities ✅ Recognition —celebrating success with rewards, from a simple ‘Thank you’ to awards Your Role & Responsibilities: Manage Concerto CAFM system, balancing health & safety, business needs & budgets First point of contact for facilities support in your region Escalate urgent health & safety or business-critical issues Ensure timely contractor visits & follow up on resolutions Coordinate emergency 3-hour call-outs, keeping all stakeholders informed Support regional engineers & build relationships with site managers Review & approve quotations based on maintenance budgets Handle asset management for catering equipment Manage support centre emails & calls efficiently What You Bring to the Team: Experience in facilities maintenance/helpdesk (Concerto is a plus) A calm, level-headed approach & problem-solving skills Strong communication, teamwork & decision-making abilities Customer-focused & inclusive mindset Organised with attention to detail Accessibility & Location Considerations: We strive to create a workplace that is welcoming and accessible for all. As some sites have limited public transport options, we encourage applicants to check their travel arrangements before applying. Where our customers' journeys pause, yours is just beginning. Apply today!