Overview
Alliance for Better Care are looking for a HR Coordinator to join their dedicated and collaborative team.
Proposed salary: Band 5.1 - 5.12 on the ABC pay scale, which is equivalent to £28,321.79 - £35,214.59 per annum dependent on experience (pro rata).
Hours of work: Full time and part time hours considered
Tenure: Permanent
Base: Hybrid mixture of home working and ABC main offices (Crawley & Horley)
We reserve the right to close this vacancy early if we receive sufficient applications.
Main duties
* Recruitment: Advertise roles on NHS Jobs, Recruit, Indeed, LinkedIn and any other relevant job sites
* Manage and administer the selection process from shortlisting to setting up interview, ensuring clear communication with hiring managers at all times
* Develop and manage candidate relationships through ongoing communications to maintain interest in role during onboarding process
* Carry out the full onboarding process for new clinical and non-clinical staff, in accordance with CQC requirements
* Identify employment status (i.e. FTC, Independent Contractor, Zero Hours) and ensure necessary documents are collated and validated
* Ensure the Recruitment Trackers and HRIS are kept up to date at all times
About us
Alliance for Better Care (ABC) is a GP Federation uniting 77 NHS GP member practices across 98 sites within 24 Primary Care Networks in Sussex and Surrey.
We support our Primary Care colleagues - and their patients - to transform how healthcare is delivered in their communities.
We work closely with GP Practices, PCNs, Hospitals, Community Organisations, and the Third Sector. These vital partnerships enable us to deliver a truly integrated approach that offers the support and expertise needed to effectively serve our populations.
Our Values
* We innovate — If we can do something better, we should.
* We are honest — Even when it is difficult.
* We care — And put the patient first.
* We are inclusive — We listen and we act.
* We deliver — And we are known to like a challenge.
Benefits
* Generous annual leave allowance
* Access to NHS pension
* Bespoke training programme
* Cycle to Work Scheme
* Employee Assistance Programme
* Enhanced maternity and paternity pay
* NHS discounts
* Leadership Development Programme
* Salary sacrifice schemes technology and electric vehicle
Details
* Date posted: 01 September 2025
* Pay scheme: Other
* Salary: £28,321.79 to £35,214.59 a year
* Contract: Permanent
* Working pattern: Full-time, Part-time, Flexible working
* Reference number: B0141-25-0069
* Job locations:
o Horley Health Hub, 120 Victoria Road, Horley, Surrey, RH1 1EB
o Southpoint Office, Old Brighton Road, Crawley, RH11 0PR
Job responsibilities
* HR Coordination: Employee lifecycle - induction for new starters, contract variations and processing leavers questionnaires
* Learning and development: support administration and coordination of training plan and Learning Management System, ensuring staff engage with statutory and mandatory training
* Maintenance of HRIS: maintain documents securely as per ABC policy, keep employee information up to date on Cezanne and in personal files
* Liaison with payroll: update payroll with new starters, leavers and changes to staff terms; support payroll in understanding employment status
* Support People Services Business Partners in maintaining the job descriptions library, induction tools and employee handbook
People Services customer service
* Offer assistance to ABC employees regarding the HRIS
* Provide first line advice and guidance on basic people management queries such as probation reviews, absence management and policy signposting
* Offer advice to line managers on People Services policies and processes
* Support line managers to ensure 1:1s and Appraisals are taking place as per ABC Policy
Reporting
* Produce and distribute routine and ad-hoc reports from HRIS, trackers and other reporting mechanisms
* Support the People Services Business Partners in the administration of the employee engagement and exit survey process including issuing regular communications, following up on action plans, report distribution and central collation and communication of results
Other Duties
* Support on People Services projects as required
* Collate feedback where possible
* Comply with the organisations directives, policies and procedures and those in the Staff Handbook
* Comply with GDPR at all times
* Undertake any other additional administrative duties appropriate to the post as requested by ABC
Person Specification
* Qualifications Essential: Level 3 CIPD qualified or equivalent experience
* Other Essential: Champion of equality and valuing diversity; Ability to maintain trust; Professional, calm, and efficient manner; Positive and flexible approach to work
* Experience Essential: Experience working in a People Services/HR role including carrying out pre-employment checks such as DBS applications, referencing etc.; Experience working as part of a team and working independently; Experience of client facing roles and customer service
* Desirable: Experience of working in healthcare; Good knowledge of Cezanne and LMS
* Knowledge, Skills and Abilities Essential: Knowledge of latest UK employment law and HR practices; Strong customer focused attitude; Demonstrable experience in dealing with the public and dealing with sensitive and confidential information; Intermediate knowledge of IT systems and software such as Outlook, Word, Excel, and PowerPoint; Good working knowledge of using HRIS; Understanding of Confidentiality and Data Protection Act; Understanding of CQC Governance procedures and requirements to work in healthcare; Excellent written and verbal communication skills; Ability to work flexibly, use initiative, prioritise workload and deliver excellent customer service; Confidence in working remotely and using technology to facilitate this; ability to work to deadlines and deliver on objectives
* Desirable: Knowledge of NHS Commitment and evidence of Continuing Professional Development (CPD)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Alliance for Better Care CIC
* Horley Health Hub, 120 Victoria Road, Horley, Surrey, RH1 1EB
* Southpoint Office, Old Brighton Road, Crawley, RH11 0PR
Employer's website: allianceforbettercare.org (Opens in a new tab)
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