Location: Chorley, Lancashire
Service: Astley View Care Home
Salary: £9,828 per annum (£12.60 per hour) and overtime paid at £14.10 per hour
Hours: Part-time, 15 hours a week, 9am - 5pm shifts every Saturday & Sunday
About the Role:
Do you want to work within a luxury care provider? Evermore Care is currently looking for passionate and dedicated Receptionists to join our beautiful Astley View in Chorley, Lancashire.
The Benefits:
* Extra paid day off every year for your birthday
* Annual leave starts at the statutory minimum, with extra days rewarded at 2 and 5 years’ service
* Refer a Friend scheme - earn up to £500 per referral
* Health Cash Plan - covers dental, optical, virtual GP, counselling, and includes discounted gym membership
Main Responsibilities:
* Act as the first point of contact for visitors, residents, families, and contractors.
* Provide excellent customer service by answering calls, emails, and managing enquiries.
* Meet, greet, and sign in visitors, assisting with show rounds and supporting sales enquiries.
* Deliver clerical support including filing, photocopying, updating databases, and managing electronic records.
* Prepare and maintain resident paperwork, welcome packs, and up-to-date records.
* Coordinate staff training, monitor outstanding training, and support with scheduling.
* Communicate with families through updates, calls, emails, photos, and videos.
* Organise and coordinate resident visits to the home.
* Use care home software, emails, and Microsoft Office applications confidently.
* Work collaboratively with colleagues to ensure smooth day-to-day operations.
* Ensure reception and communal areas are kept tidy, safe, and presentable.
* Handle and record residents’ finances accurately and responsibly, following company policy.
Experience & Skills Required:
* Friendly, confident, and approachable, with a positive ‘can do’ attitude.
* Strong verbal and written communication skills.
* Organised, with good time management and attention to detail.
* Strong IT and administrative skills (Microsoft Office, email, databases, electronic records).
* Quick to learn new technology and confident in basic troubleshooting.
* Able to work independently as well as part of a team.
* Energetic, compassionate, and committed to excellent customer service.
Desirable:
* Previous reception or front-of-house experience.
* Experience working in a care environment.
* Flexibility to provide weekday cover when required.
Our Core Benefits:
* Supportive and friendly team environment with ongoing training and development
* Workplace pension scheme
* Free Blue Light Card membership
* Free enhanced DBS checks, on-site parking, and lunch (for site-based roles)
About Us:
At Evermore Care, we prioritise meaningful, person-centred care and support our team with opportunities for both professional and personal growth. Our core values — Wellbeing, Community, and Freedom — guide us in delivering care that enriches the lives of our residents.
In 2024, Evermore Care was recognised with the TOP 20 AWARD by carehome.co.uk and has a CQC RATING OF GOOD.
About Astley View:
Astley View is a modern, 90-bed care home offering top-tier personal, dementia, and respite care across three floors. Each room is equipped with stylish furnishings, video calling facilities, and high-end fixtures. Residents benefit from a wide variety of activities, a beauty salon, sweet shop, and cinema room, ensuring a comfortable and engaging living experience.
If you’re ready for a fulfilling role at an Outstanding care service, APPLY TODAY!
Evermore Care Ltd is an Equal Opportunity Employer.
We respect and empower individuals, embracing diversity in culture, skills, and experience. We provide support throughout the recruitment process to help all applicants perform at their best.
While this day may not always fall on your exact birthday due to service needs or non-working days, you can take it anytime within three months of your birthday.
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