What you'll be doing:
To support the new starter lifecycle from offer stage to induction, in a timely and efficient manner.
Role responsibilities:
- Provide a high standard of service to both external and internal customers, in accordance with company processes and procedures, by undertaking specialist talent acquisition customer service administration tasks.
- Demonstrate a great level of teamwork to respond to all queries, emails and telephone enquiries for both external and internal customers, delivering a great customer experience for all enquiries.
- Ensure that all contracts of employment are created, developed and sent to candidates in a timely manner ensuring an excellent candidate experience.
- Ensure all new starters are onboarded using the relevant systems (Paradox / MyHR (Success Factors)) in accordance with required timescales, and that they are booked onto company inductions.
- Ensure that all new starters are set up on MyHR within the required deadlines for payroll cut off and operational needs.
- Ensure that all offer paperwork is completed, returned and accurately filed in individual's files.
- Maintain high levels of candidate and site People Team communication and engagement around candidate statuses, queries and follow‑ups.
- Provide support to the Talent Acquisition Team in the day‑to‑day management of the candidates through MyHR and Paradox.
- Ensure real‑time updates of the system with joiner pipeline process in order to generate and distribute accurate reports to site People Teams, ensuring clarity and ETAs on forthcoming starters.
- Demonstrate great attention to detail and work in a methodical manner to maintain the correct record of live vacancies on the applicant tracking system and ensure candidate records are maintained on the system.
What we're looking for:
- Strong IT skills with proven experience of Microsoft Office applications.
- Proven experience of office administration.
- Accuracy, thoroughness, attention to detail and the ability to identify errors and/or omissions.
- Proactive, organised, and sound analytical/problem‑solving skills.
- Ability to handle confidential information discretely, professionally and appropriately in line with GDPR regulations.
- Remain calm and ability to work under pressure.
- Strong team working skills focusing on sharing best practice, supporting colleagues and building relationships.
- Good working knowledge of Excel.
What you'll get in return:
- Competitive salary and job‑related benefits.
- Holidays.
- Competitive matched pension contributions.
- Life insurance up to 4x salary.
- Company share save scheme.
- Greencore Qualifications.
- Exclusive Greencore employee discount platform.
- Access to a full Wellbeing Centre platform.
- Enhanced parental leave and menopause policies.
