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Case officer - police staff - counter terrorism policing wales

Stonehouse
Counter Terrorism Policing
Case officer
Posted: 14 July
Offer description

Contract Details

Type: Full Time, Permanent

Scale: SO12


Information About The Role

To support the Prevent Strand of the Contest strategy. The role involves delivering enhanced support to those susceptible to radicalisation, tackling the causes of radicalisation in communities and online, combating extremist groomers, and working towards disengagement from terrorist activities by those engaged or supporting terrorism.


Responsibilities


Advice and Guidance

* Assess personal requirements of customers and provide support, advice, and guidance.
* Offer advice on complex issues related to the area of work.
* Resolve complex problems independently, referring major issues to senior colleagues.
* Identify and escalate serious problems.


Business Improvement

* Contribute to the development and implementation of improvements within the area or project.
* Present a positive image and high-quality service to internal and external customers.
* Engage effectively with customers at all levels, maintaining confidentiality and data protection standards.


Organisation and Planning

* Plan and organise work within set standards and timescales.
* Organise events and meetings as directed.
* Implement and contribute to service strategies.
* Develop and propose project or business plans.
* Allocate resources effectively to meet objectives.


People Management

* Monitor and allocate team workload.
* Supervise staff according to force policy and monitor performance.
* Assist in the preparation and use of equipment and advise on work-specific aspects.


Policies & Strategies

* Research, review, and draft policies.
* Monitor and report on policy compliance and issues.


Project Management

* Manage daily delivery of projects, including resource planning.


Risk Management and Legal Compliance

* Identify and mitigate risks within the remit.
* Ensure compliance with health & safety and other regulations.
* Monitor and ensure adherence to policies and legislation.


Other Duties

The post holder may be required to undertake additional duties as circumstances change, without altering the overall level of responsibility.


How To Apply

Apply for the role by clicking the button below. Further information about the role is available via the provided link.

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