Claims Handler
Rackheath Area
Full Time or Part Time
Salary dependent on experience
About the company
A busy and growing building services provider specialising in insurance repairs and property restoration is seeking a Claims Handler to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering a smooth, well organised experience for customers at what can be a stressful time.
About the opportunity
This is a permanent opportunity available on a full time or part time basis. As a Claims Handler, you will be at the heart of the operation, coordinating repair works and keeping jobs moving from start to finish. The role offers variety, responsibility, and the chance to play a key part in delivering a high-quality service.
Responsibilities include but not limited to:
Coordinating and scheduling repair works for insurance claims
Acting as a point of contact for customers, insurers, and trades
Managing job records and claim related documentation
Tracking progress and resolving issues where possible
Supporting the wider team to ensure timely and efficient delivery
Skills and Experience
Experience in claims handling, coordination, or a similar role
Strong organisational skills with the ability to juggle priorities
Clear and confident communication skills
A calm, professional approach in a fast-paced environment
Good attention to detail and problem-solving ability
What is on offer
Permanent role with full time or part time options
Flexible working arrangements depending on experience
Excellent rates of pay depending on experience
28 days annual leave including bank holidays on a pro rata basis
Company pension scheme
If you enjoy organising, problem solving, and being part of a supportive team, this could be an excellent next step. Apply now with your updated CV.
Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
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