Invoicing Officer Location: Optimo Healthcare, Maple House, Maple Estate, Stocks Lane, Barnsley, S75 2BL Contract: Full time, Permanent Salary: £26,000 Keep us on track, one invoice at a time. At Optimo Care Group, our teams work hard every day to make a difference in people's lives and behind the scenes, our Finance team keeps everything running like clockwork. We're now looking for a detail-driven Invoicing Officer to help ensure our customers are billed accurately, payments flow smoothly, and our records stay spotless. If you take pride in accuracy, love a good spreadsheet, and get genuine satisfaction from solving problems before they escalate, you'll fit right in. Who we are Optimo Care Group is a family of care providers united by one purpose, to make every day the best it can be for the people we support. Across our network of specialist and domiciliary services, we help individuals live safely, independently and with dignity in their own homes and communities. With over 1,500 dedicated colleagues, we're proud of our compassionate, collaborative culture, one that values people, encourages new ideas, and focuses on delivering genuinely meaningful care. What you'll do You'll be the go-to person for all things invoicing, ensuring accurate production, distribution, and reconciliation of invoices across multiple services and regions. Day to day, you'll: Prepare and issue invoices on time using agreed billing formats. Reconcile hours delivered with hours billed in SAGE (and spot anything that doesn't add up). Liaise with customers to resolve billing queries quickly and professionally. Process remittances and allocate payments accurately. Produce debtor reports and support credit control activity. Keep meticulous records and support month-end reconciliations. Suggest smarter ways of working as you go, we're always open to improvement ideas. What you'll bring A strong customer focus, with a commitment to delivering a positive and professional service experience. Confidence using IT systems and a good working knowledge of Excel and other Microsoft Office tools. Solid literacy and numeracy skills, with accuracy and attention to detail in all you do. The ability to work to deadlines, managing your time effectively to deliver on commitments. Clear and professional communication skills, both verbal and written. Excellent organisation and prioritisation skills, with the ability to manage multiple tasks efficiently. A collaborative approach, you work well with others and contribute positively to team goals. A meticulous eye for detail and pride in producing high-quality, accurate work. The ability to follow processes and instructions while maintaining initiative and accountability. An understanding or experience of sales ledger and credit control processes and SAGE 50 Accounts is desirable but not essential What you'll get A supportive team who genuinely care about what they do. Opportunities to learn, grow, and develop within finance. The satisfaction of knowing your work directly supports care teams making a real difference every day. Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters. Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts. 32 days annual leave a year, including all England Bank/Public Holidays You don't have to tick every box! If you've got the skills, curiosity, and drive to make things better, we'd love to hear from you. MPINDOR