Come Join the Waterford Hotel Group Team!
At Waterford Hotel Group, we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We celebrate your successes, appreciate your strengths, and offer an environment where everyone can truly be themselves. We provide competitive compensation and benefits, a supportive work environment, and numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.
The Food & Beverage Attendant is responsible for providing outstanding customer service to ensure our guests have a memorable dining experience. Responsibilities include greeting guests, explaining menu offerings, taking food and drink orders, and delivering high-quality service that exceeds customer expectations.
Responsibilities include:
1. Welcoming and connecting with every customer, discovering their needs, and making genuine recommendations.
2. Answering questions about food, beverages, and hotel services.
3. Taking food and beverage orders and entering them into the POS system.
4. Maintaining attractive food displays and making necessary updates.
5. Performing side work and opening & closing duties as assigned.
6. Keeping the work and service areas clean and organized.
7. Ensuring guest satisfaction with food, beverages, and service, and responding promptly to requests.
8. Preparing final bills, presenting checks, accepting payments, and processing credit card transactions.
9. Demonstrating teamwork by offering or requesting help as needed.
10. Filling in as necessary to ensure smooth restaurant operations under supervision.
Job Requirements:
* Attention to detail, good time management, and excellent customer service skills.
* Pleasant and friendly demeanor.
* Ability to work independently and as part of a team.
* Capability to work with minimal supervision while maintaining high standards.
* Physical mobility and stamina.
* Ability to pass a background check.
* Following instructions accurately.
WATERFORD HEALTH AND WELLNESS
Health Insurance is available on the first of the month after hire!
We value your health and wellness. Full-time employees can enroll in medical, dental, and vision plans, while part-time employees averaging 17.5 hours/week can enroll in dental and vision coverage. Additional supplemental insurances are also available.
We believe in work-life balance and offer paid time off within the first 90 days, paid holidays, and special days off for milestones like your birthday and employment anniversary after five years.
EXTRAS AND PERKS
* On Demand Pay: Access your wages anytime, anywhere.
* Pet Insurance: Discounted coverage for your whole family, including pets.
* 401(k) Plan: Start planning for your future today.
* Shoes for Crews: Shoe subsidies for associates.
For more information, visit our website at waterfordhotelgroup.com.
EOE/M/F/D/V
This position is at a location where Hyatt is not the employer. The employer may be a third-party management company responsible for employment benefits and obligations.
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