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Mental health and referrals administrator ( full time, permanent)

Sutton Coldfield
Permanent
Schoen Clinic
€60,000 - €80,000 a year
Posted: 5 June
Offer description

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Mental Health and Referrals Administrator (Full Time, Permanent), Sutton Coldfield

Client: Schoen Clinic

Location: Sutton Coldfield, United Kingdom

Job Category: Other

EU work permit required: Yes


Job Reference:


Job Views:

5


Posted:

02.06.2025


Expiry Date:

17.07.2025


Job Description:

The role involves providing efficient, effective, and professional coordination, administration, and monitoring of the internal processes and statutory procedures required for the registration, admission, and treatment of patients detained under the Mental Health Act (MHA) 1983, amended 2007.

Responsibilities include coordinating referrals to Schoen Clinic Newbridge alongside the referrals and admissions team, providing clinical administration support, and ensuring compliance with legal and procedural requirements.


Principal Duties:

* Ensure patients, relatives, legal representatives, and official agencies are provided with necessary information and documentation for detention, registration, and admission under the MHA.
* Liaise with clinicians, professionals, patients, families, legal representatives, and agencies, responding to inquiries and requests in accordance with policies and regulations.
* Coordinate the accurate and timely completion of section papers and related documentation, ensuring all legal requirements are met.
* Arrange hearings for Mental Health Tribunals and Hospital Managers Reviews, notifying parties, obtaining reports, and managing documentation in line with the MHA Code of Practice.
* Organize meetings, ensuring reports, minutes, and relevant documentation are produced, collated, and distributed efficiently.
* Process referrals received via NHS portal or private sources and coordinate with the referrals team.
* Provide general administrative support as delegated.


Details:

Location: Schoen Clinic Newbridge Birmingham

Job Type: Full Time, Permanent

Category: Admin

Salary: £23,000 - £24,000

Closing Date: 17 November 2023


Skills:

* Strong understanding and respect for confidentiality
* Excellent interpersonal and communication skills
* Proficiency in Microsoft Office and IT systems
* Self-motivated with the ability to prioritize independently
* Highly organized, detail-oriented, and analytical
* Professional conduct, calmness, and control
* Experience in reception/administration roles and team environments
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