Overview
Aviation Recruitment experts Optime are searching for Customer & Logistics Liaisons to join a well-respected and successful client in Stanstead Airport.
What’s on offer
* Rate of pay: £12.70 per hour
* Shift Pattern: 4 on 4 off
* Shift timings: 5am to 5pm - Flexibility with timings is essential as these will be rotational
* Weekly Pay
* Temp to Perm (performance based)
Key Duties
* While manning the area the colleague is responsible for ensuring the area is safe and clear for passengers and employees of MAG, its partners and DHL.
* The colleague is to help coordinate the TL10 lift use, ensuring passenger safety and priority. The area is to be manned from 5am to 8pm and should not be left unattended.
* If a passenger is waiting for the lift to become available, the TL10 colleagues are to assist in communication to the passenger to ensure safety by either asking them politely to wait or by having an airport colleague yield to the passenger.
* Report any safety issues to the WM and TL on shift at the time. Also communicate with the Customer Liaison who can report via MAG app.
* Perform BBS safety conversations with DHL/MAG/Airport partners if positive or unsafe behaviours are observed and recorded in logics.
* Help to direct passengers away from stock and assist them with navigational enquiries.
* Report any issues of non-conformance, poor behaviour or conduct by anyone to the TL/WM immediately.
* Ensure designated fire equipment and exits are clear/free from obstruction.
* Ensure stock is being processed as quickly as possible to stock rooms and report any slow turnaround or stock dwell within the delivery areas.
* When two Liaisons are on shift, one Liaison to man TL10 and one to inspect and report on other delivery areas (SATS, Bay 1 and Landside). Areas should be inspected, cleaned and any safety issues reported. Slow movement of deliveries and any fly tipping should be monitored, reported and labelled with a penalty notice.
* Walkie Talkies must be carried whilst on shift.
* Additional duties may be implemented
Requirements
In addition the above we would prefer the applicant to possess some or nearly all of the below attributes:
* Possess a can-do attitude with a passion to fulfil outlined tasks
* Obtain a professional and courteous manner as communication is a key element of the role. Applicant will be expected to communicate with MAG/Passengers/DHL Colleagues.
* Be resilient and forward thinking with courage to feedback/implement any ideas
* We require a trustworthy and committed candidate as this role is high on the airports agenda, the area must be manned from 5am to 8pm. A streamlined routine card will be provided so candidates will know exactly what is required at each point.
PLEASE NOTE: As this position is in the aviation industry, successful applicants must be able to provide 5-year checkable history.
For an opportunity to interview for this fantastic role, please submit your CV to apply!
Optime Group is acting as an Employment Business in relation to this vacancy.
#J-18808-Ljbffr