QA Supervisor – 12 Month Contract
Crewe
At The Compleat Food Group, we’re on a mission to create tasting food that’s better for people and the planet, which we call ‘Food to Feel Good’. We pride ourselves on being a business that emphasizes both our operational methods and our financial results.
Our 5,500 (and growing) passionate employees are essential to our success. They are dedicated to creating delicious products for UK consumers, leading retailers, and our market-leading brands, including Wright's, Wall’s Pastry, Squeaky Bean, and Unearthed.
We are currently seeking a QA Supervisor to join our team at the Crewe site. This role is a 12-month contract.
Role: QA Supervisor – Savoury
The primary responsibility of this role is to perform technical and supervisory duties in accordance with organizational policies and applicable laws.
Key Duties
1. Implement and maintain customer COP.
2. Support and assist with unannounced audit preparations, including BRC and audit performance.
3. Investigate customer complaints and actively work to reduce them.
4. Maintain the Quality Management System.
5. Conduct internal audits to ensure readiness for customer and external audits at all times.
6. Provide quality and food safety training to production teams.
7. Manage pest control site visits and non-conformance closures.
8. Perform validation work.
9. Promote factory hygiene and quality standards.
10. Manage environmental swabbing plans, paperwork compliance checks, taste panel results, GMP, glass & plastic audits, and address relevant non-conformances.
11. Raise supplier complaints.
12. Train factory staff on required procedures.
13. Create and prepare procedures, forms, and product quality standards.
14. Record and report on technical KPIs.
15. Coordinate product trials.
16. Perform intake checks of products delivered to site.
17. Coach production workers on areas such as allergen sequences, CCPs, food safety, and control material usage variance.
18. Follow up and review schedules for daily production date checks, weekly reviews, swab results, raw material issues, shelf life results, and product quality.
Benefits
* Free vending products
* Free parking
* Two volunteering days per year
* Company pension
Qualifications and Experience
* Level 3 Food Safety and Hygiene
* Level 3 HACCP
* Experience in a QA role within a food manufacturing environment
Key Skills and Knowledge
* Microbiology
* Strong attention to detail and accuracy, including paperwork
* High-level knowledge of metal detection
* Effective communication across departments
* Proficiency in English (written and verbal) and basic numeracy
* Organized and methodical working style
* Good IT skills
* Understanding and application of current food legislation, BRC standards, and customer codes of practice
* Good analytical skills
* Ability to coach on procedures and processes when non-conformance is identified
Desired Personal Qualities
* Energetic and enthusiastic
* Self-motivated and willing to go the extra mile
* Flexible attitude to work
We are looking for someone to start immediately to cover maternity leave. Please send your CV, and we will arrange an interview as soon as possible.
The Compleat Food Group fosters an inclusive and respectful culture where colleagues feel safe, supported, and valued. We attract diverse talent because we believe that diversity leads to exceptional results and a better working environment. We are committed to fairness, equity, inclusivity, and respect in all we do.
Recruitment Agencies: We have an active and trusted Preferred Supplier List. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies.
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