Salary: £36,000 - 42,000 per year Requirements: Recent experience working on estate and tenancy management functions within a public sector environment, large housing association, or similar organisation. Experience with integrated Housing Management solutions, preferably involving the delivery of a new system or a major upgrade. The ability to marry technical limitations with operational realities to advise on the most practical solutions. A track record of working in the open across multiple product teams concurrently. Responsibilities: Work within multidisciplinary teams to specify and design end-to-end digital services, focusing on user stories, business objectives, and technical risk mitigation. Plan and facilitate workshops and meetings with stakeholders, including end-users and frontline staff, to investigate needs and prioritise requirements. Contribute to the design of user interfaces and prototypes (such as menus and reports) to optimise accessibility and usability. Evaluate design options and undertake impact analysis, considering the different needs and technical sophistication of our various user groups. Assist colleagues in defining User Acceptance Tests (UAT) for new or improved business processes. Identify risks, coordinate assessments, and monitor mitigations to maintain the integrity and availability of our business systems. Technologies: More: At Connect2Hackney, we are looking for a skilled Business Analyst to help us transform our housing repairs and estate management services. We are dedicated to improving outcomes for residents through innovation, and we provide a supportive environment where your analysis will directly impact the quality of life for thousands of people across the borough. last updated 10 week of 2026