Do you Dare to Connect? Here at Crowne Plaza London Ealing, we love to create and deliver true hospitality for good, every day, for both our guests and colleagues, so that both are always happy to come back.
This is an environment where you can be yourself and have fun around your colleagues, where inclusion and support are at the forefront of our values. We take learning and development seriously, thats why as team members we have access to countless trainings and resources to help you growing in your career.
Whats in it for you:
An industry leading Team Member Travel Programme with head-spinning discounts on room rates and Food and Beverage
Learning and development opportunities throughout the year and through our IHG My Learning platform.
A stable and comfortable work environment along with all the tools and trainings to do your job
A free meal while on duty
A real chance to grow your career where internal promotions are always considered as first option
A smart uniform to wear with pride
Free Parking (subject to availability)
What you will be doing:
As a Night Duty Manager, you will have overall responsibility for all hotel operations during the night. You will be responsible for the end of day reconciliation, night auditing, reporting, and for the safety and security of all guests and colleagues on duty. You will be working closely with the Front Office Manager and Rooms Division Manager to achieve departmental targets, recruit and train the Night Team, and deputise for the Hotel General Manager while dealing and with any external stakeholders.
You will be the hotels Fire Marshall, Duty Manager, and main point of contact for all situations that arise while you are on duty.
We are looking for a passionate and experienced hotelier, with Front Office experience at Supervisory or Night Auditor level looking to further their career.
You will have experience in dealing with complaints, emergency situations and ideally with some accounting and reporting duties. Organization, communication, accountability, and leadership skills are essential in this role. If this sounds like you, then look no further! Apply now!
Who we are:
At Crowne Plaza Hotels & Resorts we believe business travel should work better. In every market in the world, business has changed, and so has work. Its more digital, more flexible, more mobile, more connected. As one of the world's largest upscale brands, we have properties located in major urban centres, gateway cities and resort destinations all around the globe.
If youd like to know more about this role, please contact us directly.
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