Overview
Join Halfords as a Workshop Manager at our Bognor Regis location. Lead a talented team of technicians, deliver exceptional technical solutions and customer service, and grow your career in a supportive and engaging environment. You will be working at one of our Fusion centres, upgraded with the latest facilities to provide a first-class customer experience and great working conditions.
Base pay and benefits
* Salary: £33,000 - £37,000 per annum
* Average uncapped bonus of £7,100 per year (with potential to earn more)
* 5 days a week
* Refer a friend scheme – T&Cs Apply
* 5.6 weeks’ annual leave
* Up to 50% off garage bills in Autocentres and 25% off most Halfords products in retail stores
* Discounts on groceries, shopping, insurance, days out, restaurants and more
* Family & Friends Discount Events
* Trade Price Bike purchase option and Cycle to Work Scheme
* Wagestream: access up to 30% of salary in advance
* GP Access, 24/7
* Share Save scheme with a 20% discount on shares
* Health Cash Plan for wellbeing costs
* Pension Scheme & Life Assurance
Key responsibilities
* Lead the Workshop team to deliver technical solutions promptly
* Collaborate with Front of House to ensure seamless customer service
* Allocate jobs based on technical requirements and customer demand
* Conduct daily huddles to keep the team informed and motivated
* Inspire and mentor the team to develop their technical skills
* Act as an ambassador for Halfords Values, promoting a positive and inclusive culture
Key accountabilities
* Understand customer demand and manage the team to exceed expectations
* Communicate clearly with customers about work options and implications
* Maximise team performance against sales and customer service targets
* Ensure compliance with Health & Safety and quality standards
* Support team engagement and bring Halfords Values to life
Skills and experience
* Level 3 in Light Vehicle Maintenance or equivalent experience
* Proven leadership and mentoring skills
* Excellent communication and organisational abilities
* Strong track record of meeting targets and building relationships
* Experience with compliance standards and in-house systems
* Valid driving licence
Why Halfords?
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries: Retail
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