A leading housing development firm in the UK seeks a Resident Liaison Officer to enhance the customer experience during social housing refurbishment projects. The role involves managing all aspects of the resident journey, from pre-start visits to complaint resolution. Candidates should demonstrate exceptional communication skills, empathy, and professionalism. The position offers a range of benefits, including 26 days of holidays, annual bonuses, and private medical insurance. This is an opportunity to contribute to meaningful community engagement and deliver quality service.
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