This innovative company is transforming the way people access and enjoy drinking water at home through a pioneering subscription service. Their cutting-edge water systems technology delivers unlimited, great-tasting, pure water instantly, supporting healthier lifestyles for hundreds of thousands of customers every day. With a strong focus on quality, customer satisfaction, and continuous improvement, the business is rapidly growing and making a meaningful impact in the home water sector. The company culture emphasises teamwork, employee wellbeing, and career progression, making this an exciting opportunity to join a forward-thinking and purpose-driven organisation. BENEFITS Employees enjoy a comprehensive benefits package designed to reward performance and support work-life balance. This includes monthly on-target bonuses to boost earnings,lifestyle discounts, and multiple company events per year! The company also prioritises career development and provide full product training, making it an ideal environment for those seeking to grow their technical skills within a supportive team. ROLE OVERVIEW As a Refurb Centre Technician, your primary focus will be the refurbishment process of returned water systems, ensuring every unit is restored to peak performance. RESPONSIBILITIES Refurbishment: Diagnose root causes of product returns and carry out refurbishment of returned or broken water home systems, following specifications and training provided by the Quality Manager. Ensure all repairs are completed correctly the first time to prevent repeat returns. Maintain high standards of technical accuracy and attention to detail. Collaborate with the Quality Manager to identify recurring issues and suggest process improvements that enhance repair quality and reduce future returns. Communication and Teamwork: Be a valued member of the team communicating with your team lead to continue to improve results. Step up to support when your team needs. Stock & process accuracy: Follow all Stand Operating Procedures and defined processes, accurately recording information in our systems. Record all stock consumption accurately in our systems to ensure your van stock aligns to system counts. Complete all stock takes accurately and on time. REQUIREMENTS Minimum 1 years' experience in similar role. Must live within 30 minutes of Redhill. Problem-solving skills that make challenges disappear. Tackle basic plumbing tasks. Work independently like a pro and know how to juggle priorities. Ability to be a team player, and work well under pressure. Problem solving skills. Forklift license is preferred but not essential as training will be provided. SALARY & WORKING HOURS 40 hours per week, Monday to Friday, either 7:30am - 4:30pm or 8am - 5pm. Salary up to £32,000 per annum, plus monthly on-target bonuses and incentives. Please apply today for more information.