Job Description
Contact Centre Sales Advisor – Glasgow
A leading European provider of entertainment, connectivity, and mobile services is recruiting Customer Sales Advisors to join its growing Glasgow team. The company delivers TV, streaming, broadband, and mobile products to millions of households and is known for its focus on innovation, customer experience, and career development.
Role details
• Start date: 26 January 2026
• Salary: £25,120 per year plus average incentives of £4,900
• Hours: 37.5 per week across 4 or 5 days between 8:30am and 8pm (evenings and weekends included)
• Working pattern: Hybrid after training
About the role
The Contact Centre Sales Advisor role is ideal for candidates who enjoy speaking with customers, solving problems, and driving sales. Advisors handle inbound calls from existing customers who are considering reducing or cancelling their services. The goal is to understand each customer’s needs, offer the right solutions, and maintain long term loyalty. It is a fast paced, target led environment that rewards strong communication skills and a proactive mindset.
Key responsibilities
• Manage inbound retention calls from existing cust...