Job Title: Operations Coordinator
Hours: 06:00 – 18:00, 4 on / 4 off shift pattern
Location: Biggleswade
Salary £33-£38,000 per annum
Role Purpose
The Operations Coordinator will play a key role in ensuring the smooth day-to-day running of the operation, maintaining compliance, coordinating inductions, planning shifts, managing bookings, and utilising IT systems effectively. This is a hands-on role requiring strong organisational, communication, and IT skills.Key Responsibilities
Conduct staff and contractor inductions, ensuring compliance with company policies and procedures.
Maintain accurate records to meet legal, safety, and regulatory requirements.
Support compliance activities, including audits, checks, and reporting.
Create, monitor, and update shift plans in line with operational demand.
Manage daily and forward bookings, ensuring accurate system input and communication to relevant teams.
Liaise with internal departments and external stakeholders to ensure smooth coordination of operations.
Monitor performance against KPIs, escalating issues where required.
Utilise IT systems and software to manage workflows, reporting, and scheduling.
Identify opportunities for process improvement and support the implementation of new initiatives.Skills & Experience Required
Previous experience in an operational, logistics, or scheduling environment (preferred).
Strong IT skills, with proficiency in Microsoft Office (Excel, Outlook, Word) and operational software/systems.
Excellent communication skills, both written and verbal.
High attention to detail and accuracy in record-keeping.
Strong organisational and time-management skills, with the ability to prioritise effectively.
Knowledge of compliance and health & safety requirements (advantageous).
Ability to work effectively on a 4 on / 4 off shift pattern, including weekends and bank holidays.Personal Attributes
Proactive, flexible, and adaptable to operational needs.
Confident decision-maker with problem-solving skills.
Team player with the ability to work independently when required.
Professional and approachable, with a focus on delivering excellent service.Benefits
Pension
Health care plan
Holidays 21 days inclusive of bank holidays
Onsite parking