Overview
Junior Business Analyst role at Crew Clothing Company. This is a full-time, business-facing position reporting to the Project Manager. The role focuses on adding real value through transformation projects, working closely with all departments to drive change and efficiencies across processes and business systems.
Responsibilities
* Good understanding of business objectives and departmental requirements
* Document business processes and reference all system processes included within the process
* Work with departments to enhance and improve processes through automation
* Assist the Support team with troubleshooting and resolving system issues
* Ensure all new solutions are effectively documented and tested prior to going live
* Provide clear updates to colleagues and stakeholders ensuring all parties are kept well informed
* Understand best practices and keep up to date with technological advances
* Assist with any reporting requirements and data integrity
Essential Skills
* Strong analytical skills
* Excellent documentation skills
* Ability to explain complex technical issues to non-IT-experts
* Organised and flexible to changing business priorities
* Problem solving and delivering results
* Excellent listening skills
* Takes ownership of issues and keeps all parties updated with regular progress reports
* Ability to work in an environment with changing priorities
* Action oriented
* Highest level of integrity, honesty and trust
* Drive for results
Desirable Skills
* Knowledge of AX or any other ERP system such as Oracle or SAP
Experience
* Experience of working in a Retail environment (stores, buying or merchandising)
* Background of working with technology to deliver new services and solutions
* Delivery of projects and system change
* Experience of working with information systems ideally in a retail/wholesale business
* Analytical and project management skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements
* Demonstrated ability to review, consolidate and communicate with all levels within IT and the business
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Research, Analyst, and Information Technology
* Industries: Retail
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