Overview
Service Engineer (12-Month Maternity Cover) – Shure UK, Waltham Abbey, England, United Kingdom
We have a 12 month fixed term contract for a skilled engineer who is passionate about audio technology. You’ll be at the forefront of repairing and enhancing our products, including wired microphones, headphones, earphones, and wireless systems.
Responsibilities
* Expert Analysis & Troubleshooting: diagnose defects at component and system level using automated and basic testing tools.
* Repairs: manage product repairs and coordination from receipt to delivery, ensuring smooth processing and customer satisfaction.
* Customer Communication: facilitate occasional interactions with customers to discuss repairs and product operation.
* Additional Responsibilities: support the team with various tasks as assigned.
Qualifications
* Degree in Electronics, Electrical Engineering, or a related field.
* 1-2 years ERP experience with SAP or Salesforce preferred.
* 2-3 years testing experience with test gear, including oscilloscopes and audio analyzers.
* Soldering skills, especially with surface mount components.
* Strong understanding of analog and digital electronics; radio and audio techniques favored.
* Solid verbal and written communication abilities.
* Good computer skills, preferably in a Windows environment.
* Problem-solving abilities and ability to follow procedures and resolve routine issues.
* Collaborative by nature with the ability to build strong relationships within the team.
Who We Are
Shure’s mission is to be the most trusted audio brand worldwide. Founded in 1925, we are a global leader in audio equipment, renowned for quality, reliability, and durability. We promote an Associate-first culture, flexible work arrangements, and opportunities for growth. With headquarters in the United States and over 35 offices globally, we continue to innovate across the Americas, EMEA, and Asia.
Apply
If you’re excited about this role and align with our core values, apply today. We value diverse professional journeys and are committed to an inclusive, equitable work environment. Your passion and skills can make a difference, even if you don’t meet every requirement. Join us and contribute to a diverse, welcoming atmosphere where innovation thrives.
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