Receptionist
Location: Gorleston
Hours: 9:00am – 3:00pm
Working Pattern: Monday to Friday (30 hours per week)
Salary: National Living Wage +
We are seeking a professional, organised and approachable Receptionist for our client to act as the first point of contact for visitors, clients and staff, while supporting the smooth day‑to‑day running of the office.
Key Responsibilities
Answer and direct incoming telephone calls and manage the phone system
Welcome visitors, manage meeting rooms and offer refreshments
Handle incoming and outgoing post and deliveries
Maintain shared inboxes and update office planners, staff movements and appointments
Ensure reception, communal areas and storage spaces are kept clean and well organised
Order office stationery and consumables, including refreshments and washroom supplies
Provide general office administration support, including filing and ad‑hoc purchasing
Support supplier queries, order tracking and basic reporting where required
Coordinate cleaners and handyman services and assist with organising staff events
Maintain kitchen areas, including supplies, dishwasher and coffee machine
About You
Friendly and professional with strong communication skills
Highly organised with the ability to prioritise and multitask
Proactive and reliable with strong attention to detail
Confident using Microsoft Office and office systems
Previous reception or office administration experience preferred
Why Work Through Hales Group?
At Hales Group, we treat candidates as our customers. Our experienced Lowestoft-based consultants are dedicated to matching you with the right career opportunity and supporting you throughout the entire recruitment process.
Hales Group Ltd collects and retains applicant information to support recruitment processes, maintain equal opportunities compliance, and share future job opportunities. If you would prefer not to be contacted, please reach out to your local branch