Our client, a freight forwarder is looking for a Air Freight Coordiantor to join their office in Heathrow.
Key Roles and Responsibilities
* The ability to co-ordinate with network partners, UK clients and/or internal teams to arrange a booking to be shipped from origin to destination country, maintaining clear and effective communication at all times
* Ensuring all shipments adhere to international trade regulations, customs procedures, and export control laws
* Basic understanding of INCOTERMS and the risk and liabilities of each term
* To quote shipments prior to movement and applying agree rates where necessary
* Building relationships with airlines for cargo bookings and rate negotiations
* To liaise with partners to reach out for quotes and rates
* Familiarity with various export documents and their purpose
* Ensure all air export jobs are completed correctly and in a timely manner
* Ensure all customs declaration tasks are completed correctly and in a timely manner
* Has the ability to follow instruction and produce airway bill pre-alerts, ensuring accuracy in preparation to avoid critical delays or penalties
* Monitoring the progress of shipments from origin to destination, providing updates to destination partners.
* Understanding of HMRC Volumes 1 & 3 of the UK trade tariff.
* Report immediately to the line manager any amendments to customs declarations
* Ensure the operational system is always used correctly
* Assist other departments as and when required by the company
* Maintain regular communications with the network and sales team
* Look and propose new efficiencies in customer workflow
* Liaise with HMRC and maintenance of customs procedures
* Ensure all reports are completed as per provided deadline
* Ensure the SOPs are followed completely and accurately
* Look and propose new efficiencies in customer work flow
* Passing invoices from suppliers and providers within 48 hours from receipt
* Ensure insurance is charged correctly
* Ensure insurance claims are given to the claims department immediately
* Propose and report to Line Manager; strategies related to the Air products
* Provide support and holiday coverage for the local staff when required