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Piedro Ltd is a leading orthopaedic footwear company based in Hinckley. We are committed to delivering high-quality products and services to our customers.We have been established for over 60 years and have our head office in Holland, factory in Portugal and offices in the UK and USA.
About the Role:
We are seeking a versatile and experienced Business Support Assistant to join our dynamic team. This is a varied and evolving role, ideal for someone who thrives in a fast-paced environment and enjoys working across multiple business functions—including accounts, customer service, and warehousing .
As a key support to our operations, you will have the opportunity to grow with the business, taking on new challenges and responsibilities over time. If you're a proactive problem-solver with a broad skill set and a willingness to adapt, we'd love to hear from you!
KEY RESPONSIBILITIES:
Accounts & Finance:
* Assist with bookkeeping, invoicing, and expense tracking.
* Process supplier/customer payments and reconcile accounts.
* Support payroll and basic financial reporting.
Customer Service:
* Handle customer inquiries via phone, email, and in person.
* Manage orders, returns, and resolve issues promptly.
* Build strong relationships with clients and suppliers.
Warehousing & Logistics:
* Support inventory management, stock checks, and order fulfilment.
* Assist with the dispatch/receiving of goods and maintain warehouse organisation.
* Operate basic equipment and follow safety protocols.
Additional Duties:
* Identify process improvements and contribute to operational efficiency.
* Collaborate with teams across the business as needed.
* Assist with exhibitions / training events as needed.
* Take on new tasks as the role develops.
KEY SKILLS:
* Experience - Proven experience in accounts/finance, customer service, and/or warehousing.
* Experience within the orthopaedic footwear or orthotics market is preferred but not essential.
* Strong organizational, prioritizing and multitasking abilities.
* Proficiency in accounting software and MS Office.
* Health & Safety knowledge – good understanding of health and safety regulations.
* Excellent communication skills, both written and verbal.
* Ability to work independently and as part of a team.
* Willingness to work flexible hours including occasional weekends and evenings to meet operational needs.
Licenses, registrations and qualifications:Full clean driving license required.
Why Join Us?
* Varied role with opportunities for growth and skill development.
* Supportive and collaborative work environment.
* Training provided
* Benefits package
* Free car parking space
To apply:
Please send your CV and cover letter to epears@piedro-uk.co.uk by 31 st August 2025
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Hospitals and Health Care
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