Overview
ServiceNow Certified Technical Architect (CTA) to join our Platform Engineering function within a large-scale ServiceNow team. You must hold SC Clearance for this role.
We’re looking for a ServiceNow Certified Technical Architect (CTA) to contribute to a range of critical ServiceNow capabilities in a collaborative environment with Engineering, Product, and Delivery teams.
Your focus areas
* IRM and CSDM Alignment – Establish alignment between IRM Entity Hierarchies and the Common Service Data Model (CSDM), ensuring risks are correctly associated with services and portfolios. Deliver a best-practice approach and maintainable design.
* zScaler Integration – Define and deliver the integration pattern to support the transition of ServiceNow user access to zScaler, moving away from legacy internal network routing.
* SPM Module Expansion – Support the ambition to make ServiceNow the single portfolio management platform across the organisation. Define roadmaps, guide adoption, and resolve historical configuration issues.
* Secure APIs – Define a secure pattern for exposing ServiceNow OOB REST APIs, ensuring squads can access data quickly and safely. Deliver design documents, risk assessments, and governance artefacts.
* HR Complex Case Management – Extend the existing HRSD deployment to deliver a complex case capability for HR, maximizing out-of-the-box functionality, minimizing customization, and ensuring compliance with Data Protection Impact Assessments.
What we’re looking for
* ServiceNow Certified Technical Architect (CTA)
* Strong experience in ServiceNow Platform Engineering
* Ability to design scalable, secure integration solutions
* Proven track record of collaborating across Engineering, Product, and Delivery functions
* SC Clearance
The contract is for 12 months and will be Inside IR35, paying between £600-675 per day. You will be required in a North West office 60% of the time (calculated over 4 weeks).
Seniority
* Mid-Senior level
Employment type
* Contract
Job function
* Information Technology
Industries
* IT Services and IT Consulting
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