Job Description
Office/Operations Manager
Our client delivers tailored security, safety, automation, and IT support solutions for residential and commercial clients, covering design, installation, monitoring, and maintenance. Services include alarms, CCTV, access control, fire detection, AV, networking, and proactive IT consultancy.
As the company continues to grow, our client is seeking an Office/Operations Manager.
You will oversee day-to-day administration, coordinate project schedules, and ensure smooth operational delivery across security, safety, automation, and IT services. This role requires strong organisational, communication, and computer skills, with the ability to manage multiple tasks in a fast-paced, client-focused environment.
Office/Operations Manager
What's in it for you?
* Monday to Friday, 9:00 am to 5:00 pm (fully office-based)
* Salary up to £35,000
* 20 days holiday + bank holidays (additional days awarded for length of service)
* Open to discussing travel cost coverage if needed
* Pension
Office/Operations Manager
Key Responsibilities
* Manage day-to-day office administration including calls, emails, quotations, record-keeping, and ordering supplies
* Coordinate engineers' schedules, track project progress, and maintain accurate service and compliance documentation
* Liaise with clients to arrange appointments, provide updates, and handle general enquiries
* Support operational processes
* Work closely with senior management to ensure smooth delivery of projects and adherence to company policies and industry standards
Office/Operations Manager
Role Requirements
* Proven experience in office administration or operations management, ideally within the security or construction industries (specific industry experience not essential)
* Strong organisational skills with the ability to prioritise tasks and manage multiple projects simultaneously
* Excellent communication skills, both written and verbal, with a professional and customer-focused approach
* Computer literate, with proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
* Ability to work independently and collaboratively, demonstrating initiative and attention to detail
*Please be aware this job description is a general overview and subject to change as per our clients' needs.