RESPONSIBILITIES
1. Maintain up-to-date knowledge of Local & national businesses and develop relationships to drive business in all segments (MICE, group, corporate and transient).
2. To take the business to the next level with an all-encompassing strategy that envelopes all areas of the business and takes advantage of the opportunities available.
3. To be responsible for the development and implementation of the hotel sales plan, which encompasses direct sales calls; telesales; research; appointment making and trading; promotional campaigns; corporate entertaining, networking, social events, client familiarisation visits and contract negotiation.
4. To drive and coordinate all sales activity to maximise revenue from existing accounts at the hotel on a national and international level.
5. To constantly recognise and develop new accounts from the corporate markets.
6. To investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets.
7. To ensure the accurate processing, distribution and recording/filing and following up of all sales correspondence, including the execution of contracts, quotations, confirmations, and cancellations.
8. Regularly meet with the hotel General Manager and Director of Sales to communicate customers' feedback, sales information, competitor knowledge, pricing strategies, and any other influences that may affect the business.
9. Participating in trade shows and events within the hotels, the industry, and external organisations.
10. Host client FAM trips at the hotel and conduct hotel show rounds.
WHAT WE ARE LOOKING FOR FROM YOU
11. Computer literacy - Word, Excel, PowerPoint & Outlook.
12. Knowledge of Delphi, salesforce, and OnQ Systems.
13. Proactive sales experience within a hotel environment is a 'must'.
14. Excellent communication skills and fluency in spoken and written English.
15. Confident in meeting new people and presenting to large groups.
16. Strong understanding of revenue management principles.
17. Able to demonstrate a comprehensive understanding of all the key business segments; Corporate/MICE/Group/Leisure/Consortia.
THE PERKS
18. Salary: competitive plus discretionary annual bonus
19. Enjoy discounted hotel stays and food & beverage at Hilton properties worldwide.
20. Complimentary welcome stay experience.
21. Continuously develop your skills and knowledge through our dedicated learning platform.
22. Earn rewards up to £ by referring talented individuals to join our team.
23. Access savings and cashback from a wide range of retail and leisure outlets.
24. Get 24/7 support with a dedicated helpline for your well-being.
25. Enjoy free meals during your shift at our modern Team Restaurant.
26. Celebrate with your team through recognition programs and exciting incentives.
27. Actively participate in programs aimed at building a more inclusive and sustainable world, in line with our ECG policy.
28. Convenient parking available for cars, mopeds, scooters, and bicycles.