Workman's Recruitment is partnering with a highly regarded, long-established social housing contractor that has been trading for 80 years. They specialise in servicing long-term and unique planned capital works, cyclical decorations, major works, and retrofit schemes for some of the largest housing associations and councils across the UK
As a Resident Liaison Officer, you will be responsible for directly engaging with residents to build strong relationships and ensure they are informed about upcoming and ongoing construction projects that may affect them. Your role will involve keeping residents updated with the latest news and addressing any concerns they may have throughout the construction process.
Location:
You will be responsible for covering various locations across North West London, including areas such as Wembley and Brent Cross, as well Hertford.
Key Responsibilities:
1. Handling and addressing residents' concerns and complaints due to access arrangements, delays or changes in works affecting their homes.
2. Send letters to residents making them aware of upcoming projects that may affect their homes or surrounding areas.
3. In home visits to residents offering support, advice, and information on works ...