If you’re a senior retail or healthcare leader who thrives on driving performance, developing high-performing teams, and leading large-scale operational success, this could be your next move.
This is an opportunity to join Boots Hearingcare as a Senior Regional Sales Manager, leading a multi-site region to deliver commercial growth, operational excellence, and outstanding customer outcomes across a complex and fast-paced healthcare retail environment.
You’ll take ownership of regional performance across multiple clusters, leading and developing Cluster Managers while driving sales, customer experience, engagement, and operational delivery- backed by the scale, investment and innovation of Boots Hearingcare and Sonova.
This isn’t just operational management- it’s regional leadership.
The environment
You’ll operate within a senior leadership structure, working closely with operational leadership, support functions, and regional teams to deliver a high-performing and customer-focused retail operation.
The role offers:
* Leadership of a large multi-site healthcare retail region
* Direct impact on sales growth, customer experience, and operational performance
* Ownership of regional KPIs, budgets, and strategic delivery
* Opportunity to coach and develop high-performing leadership teams
* Exposure to business transformation, growth initiatives, and operational improvement
* Collaboration with senior stakeholders across the wider business
This role is about leading performance, not simply managing processes.
The role
As a Senior Regional Sales Manager, you’ll:
* Lead regional clusters to deliver commercial, operational, and customer performance targets
* Coach, develop, and support Cluster Managers and regional leadership teams
* Drive sales growth, productivity, and continuous improvement across the region
* Monitor KPIs and implement strategies to improve underperformance
* Conduct regular cluster and store visits to assess performance and provide coaching
* Ensure exceptional levels of customer care and service quality across all locations
* Support recruitment, succession planning, and talent development across the region
* Manage regional budgets and operational performance
* Identify opportunities for growth, revenue improvement, and cost efficiencies
* Support network planning, including new store openings and operational changes
* Lead engagement initiatives and help foster a high-performance culture aligned to Sonova values
* Handle escalated operational, customer, and people-related issues effectively
You’ll be trusted to lead from the front, influence performance, and drive a culture of accountability, engagement, and continuous improvement.
What’s in it for you
* Competitive salary (DOE)
* Car Allowance
* Monthly & Annual performance related bonus
* 25–30 days annual leave plus bank holidays
* Boots Discount Card
* Pension scheme & life assurance
* Flexible Benefits Box
* Telus wellbeing support – confidential support inside and outside work
* Long service awards recognising your contribution
* Ongoing leadership and development opportunities
What we’re looking for
* Strong multi-site leadership experience within retail, healthcare retail, or a similar customer-focused environment
* Proven experience delivering commercial growth and operational performance
* Experience leading and developing leadership teams across multiple locations
* Strong coaching, influencing, and stakeholder management capability
* Comfortable managing KPIs, budgets, and regional performance metrics
* Ability to drive engagement, accountability, and continuous improvement
* Strong decision-making and problem-solving capability within fast-paced environments
* Full UK driving licence and willingness to travel extensively across the region
Desirable
* Experience within hearingcare, healthcare, or regulated retail environments
* Experience leading large geographically dispersed teams
* Exposure to operational transformation or business change initiatives
We care. We drive innovation. We strive for excellence. We build the best team.
#BootsHearingcare