Mar Hall Hotel, Golf & Spa Resort, a gem nestled in the heart of Scotland, has recently been acquired by Dutco, a prestigious Dubai-based company, with ambitious plans for luxury and innovation. Our extensive refurbishment programme includes expanding and upgrading the property to see it repositioned as one of the best hotels in Scotland and an international destination. Plans include new luxury woodland lodges, revitalised golf, spa & leisure facilities, and a refurbishment of our guestrooms and public spaces."?
As we embark on this thrilling new chapter, we are searching for a skilled and dedicated Leisure Attendant to join our team and be a part of this exciting new world.
Key responsibilities of the Leisure Attendant will include:
* Supervise users of the leisure facility, including gym, pool, and communal areas, ensuring safety and adherence to centre rules.
* Act as a lifeguard during pool sessions (where appropriately qualified), responding to emergencies and performing rescues as required.
* Monitor and maintain cleanliness and hygiene standards across the facility, including changing rooms, poolside, and gym areas.
* Set up and dismantle equipment for activities, classes, and events in line with schedules and health & safety standards.
* Carry out regular safety checks of equipment, pool water testing, and inspections, reporting defects or concerns promptly.
* Operate pool plant systems (if qualified), including monitoring chemical levels and filtration processes to ensure water quality and compliance.
* Deliver excellent customer service by assisting users with enquiries, providing information on facilities and memberships.
* Provide basic gym inductions and support users in safe and effective use of gym equipment.
* Support the delivery of group activities, classes, or swimming lessons where appropriate.
* Work as part of a team to maintain a safe, welcoming, and inclusive environment for all visitors.
* Keep accurate records relating to incidents, maintenance, water quality, and daily operations.
* Attend regular training sessions, including lifeguard training and health & safety briefings, to maintain required competencies.
The Ideal Leisure Attendant:
* Proven experience in similar role
* Excellent customer service skills
* Strong communication skills
* Familiarity with gym equipment and the ability to provide basic user guidance or inductions.
* Pool Plant Operator Certificate (desirable)
* Lifeguard Qualification (desirable)
Benefits:
* Hotel Accommodation, Food, Golf & Spa discounts
* Friends and family discounts
* Recommend a Friend
* Free on-site parking
* Complimentary use of Leisure Facilities
* Employee Assistance Programme
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