Role Outline
Engineered Arts is looking for a QA tester to join our Software Quality team. You’ll be challenged with developing and supporting our deployment and testing processes for all the robots. The focus will be on improving and maintaining the high quality of our uniquely amazing humanoid robots through designing and implementing tests, debugging and QA metrics. Hardware is at the centre of everything we do and this role will involve the support of hardware monitoring and issue detection.
Our internal motto is “Be Wow”. Our robots are wow and we bake wow into everything we do. We need your help to make sure the quality of our software is wow too!
Main Responsibilities
* Test design & execution
* Automation & CI/CD
* Field support & monitoring
* Reporting, documentation & triage
* Collaboration & process improvement
* Quality metrics & continuous improvement
Challenges
* Verifying the quality and functionality of small-batch, sometimes one-of-a-kind robots before shipping, as well as looking after our “house robots”
* Identifying the root cause of issues accurately enough to hand off to the correct team quickly and efficiently in tight timelines
* Identifying and triaging sometimes subjective issues
* Balancing test and QA effort across these disciplines for all products, constantly re-evaluating where effort can be spent for the biggest “bang-for-buck” improvement in robot consistency, reliability, customer enjoyment, and our support burden
* Dealing with intermittent/flaky tests, expect time invested in making tests reliable and building good diagnostics.
* Working with a cross-functional, cross location team
* Designing and implementing automated testing systems for complex full-stack codebases that integrate commonly unpredictable systems, such as Large Language Models and physical machines
* Keeping the quality of released code as high as possible
* Minimize unexpected downtime for customers due to any preventable problem
* Make amazing robots even more amazing
Qualifications, Knowledge, Key Skills and Experience
Essential
* 2+ years of experience in software testing
* Use of Ubuntu or other Linux-based operating system
* Working with Python
* Experience with TypeScript and testing web UIs
* Experience working with git and CI/CD to maintain code quality and effective release management
* Diligent and organised working style, with clear communication of issues found
* Interest in conversational experiences driven by robots and large language models
* Experience with writing useful and efficient automated tests for software
Desirable
* Experience in a robotics or hardware-centric setting
* Experience in testing agentic AI solutions
* Experience with using Playwright
* Strong understanding of test automation tools and methodologies
Useful
* Understanding of low-level / embedded systems
* Agile methodologies
* Experience with continuous deployment in cloud systems (particularly terraform)
* Experience with testing distributed systems relying on third-party services
About Engineered Arts
Engineered Arts is the leading manufacturer of full-size humanoid robots used for entertainment, education and communication. With 15 years of hardware and software development, our robots have been sold in over 30 countries worldwide with customers such as NASA, PwC, Cisco and many more.
Our Ameca model which is well known and a social media viral success along with our ultra-realistic Mesmer range of animated figures continue to surprise and excite visitors at museums, theme parks, visitor attractions and trade shows as well as aid leading universities with AI and robotics research. Our robots are poised to break into the future mega-expansion service robot segment, with applications such as front of house, receptions, check-in desks, information points and PoS. We are also exploring how our humanoid robot technology can disrupt other robotics sectors such as the growing cobot sub-segment of the industrial robotics market.
Further to our hardware range we also offer our software for hardware SaaS solutions. Originally developed for our own robotic hardware through necessity as there are no off-the-shelf solutions, this software platform can be used to simplify the development and operation of 3rd party hardware, robotics or otherwise. Enabling full 3D sequence programming, high-level function programming, cloud connection, remote support services, appification of hardware and software defined hardware as well as low level hardware control, sensor and audio interfaces and much more.
We are a team of dedicated engineers and creatives striving to develop the very best experiences for our customers. Our internal motto is ‘Be Wow’, everything we do is fun, entertaining or surprising to encounter. We always push the boundaries of what is possible in humanoid robotics, researching and developing new systems and techniques to further their appeal. We explore and challenge the human perception of robots as well as the fear and discomfort and the excitement and joy life-like mechanical humanoids present.
Diversity & Inclusion at Engineered Arts
At Engineered Arts, innovation is at the core of everything we do — and we believe true innovation only happens when diverse minds come together.
We are committed to building a workplace where people of all backgrounds, identities, and perspectives feel welcome, supported, and empowered to contribute. Whether you’re an engineer, developer, or creative thinker, we value what makes you unique.
We actively promote inclusion across our hiring, design, and development practices, and we’re always looking for new ways to reflect the world around us — in our team, our robots, and our ideas. Because building the future means including everyone in it.
We are committed to equal opportunity in employment and comply with all applicable non-discrimination and equal employment laws in the regions where we operate.