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Housekeeping supervisor

Hayes
Marriott London Heathrow
Housekeeping supervisor
Posted: 29 October
Offer description

Job Summary

We are seeking a detail-oriented and proactive Housekeeping Supervisor to lead and support our housekeeping team in maintaining high standards of cleanliness and guest satisfaction. The ideal candidate will have previous supervisory experience in a hospitality setting and a passion for delivering exceptional service.


Key Responsibilities

* Supervise daily housekeeping operations, ensuring rooms and public areas are cleaned to brand standards.

* Allocate tasks and monitor performance of housekeeping staff.

* Conduct daily inspections of guest rooms, public areas, and back-of-house spaces.

* Train new team members and provide ongoing coaching and support.

* Manage inventory of cleaning supplies and linen, placing orders as needed.

* Respond promptly to guest requests and resolve issues efficiently.

* Ensure compliance with health and safety regulations.

* Report maintenance issues and coordinate with engineering or maintenance teams.

* Assist with scheduling and payroll reporting.


Requirements

* Previous experience in housekeeping, ideally in a supervisory role.

* Strong leadership and communication skills.

* Ability to work flexible hours, including weekends and holidays.

* Attention to detail and commitment to high standards.

* Knowledge of cleaning techniques and equipment.

* Familiarity with health and safety standards in hospitality.

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