Job Summary
We are seeking a detail-oriented and proactive Housekeeping Supervisor to lead and support our housekeeping team in maintaining high standards of cleanliness and guest satisfaction. The ideal candidate will have previous supervisory experience in a hospitality setting and a passion for delivering exceptional service.
Key Responsibilities
* Supervise daily housekeeping operations, ensuring rooms and public areas are cleaned to brand standards.
* Allocate tasks and monitor performance of housekeeping staff.
* Conduct daily inspections of guest rooms, public areas, and back-of-house spaces.
* Train new team members and provide ongoing coaching and support.
* Manage inventory of cleaning supplies and linen, placing orders as needed.
* Respond promptly to guest requests and resolve issues efficiently.
* Ensure compliance with health and safety regulations.
* Report maintenance issues and coordinate with engineering or maintenance teams.
* Assist with scheduling and payroll reporting.
Requirements
* Previous experience in housekeeping, ideally in a supervisory role.
* Strong leadership and communication skills.
* Ability to work flexible hours, including weekends and holidays.
* Attention to detail and commitment to high standards.
* Knowledge of cleaning techniques and equipment.
* Familiarity with health and safety standards in hospitality.