About the Role We are seeking a proactive and detail-oriented Inside Sales Executive to join our freight forwarding team. This role is pivotal in supporting our sales function, maintaining competitive rate structures, and ensuring a seamless customer experience from onboarding through to ongoing support. Key Responsibilities • Rate Management: Source, compile, and update freight rates across all trade lanes; ensure external sales and customer service teams have accurate, up-to-date pricing. • Sales Support: Assist the external sales team by preparing quotations, proposals, and service information for prospective and existing clients. • Client Onboarding: Coordinate the onboarding process for new customers, ensuring smooth integration and communication. • Customer Engagement: Provide timely responses to rate enquiries, service updates, and general customer queries. • Meetings & Visits: Attend occasional client meetings (in-person or virtual) alongside external sales representatives when required. • Collaboration: Work closely with operations, customer service, and external sales teams to maintain service excellence and achieve commercial targets. Skills & Experience • Previous experience in freight forwarding, logistics, or a related transport industry (desirable) • basic knowledge of international shipping, customs procedures, and freight rates. (desirable) • Excellent communication skills, bo...