Job Overview
This is a senior role within the CRM team, responsible for our digital engagement products – marketing, event management, and alumni engagement. As the Senior Product Owner for Digital Engagement, you will lead the development and continuous improvement of CRM capabilities that support audience engagement, marketing campaigns, and event management across the Collegiate University.
You will work closely with the operations team and the programme team, helping to embed a product mindset and agile delivery approach while enabling new, more effective ways for the University to connect with its audiences. Supporting the simplification and standardisation of processes across campaigns, communications, and event delivery.
Qualifications
- Be an experienced Product Owner (or similar) with a strong track record in digital, CRM, or marketing technology.
- Have excellent stakeholder management skills, with the ability to work across a complex, devolved organisation.
- Demonstrate experience of delivering user‑centred products using agile methodologies.
- Be highly data‑driven, able to define success measures and use insights to drive continuous improvement.
- Bring an understanding of marketing, communications, or event management processes.
- Be a proactive and collaborative leader, able to work effectively with technical and non‑technical teams.
Benefits
- 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
- One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full‑pay maternity and adoption leave, plus 12 weeks of full‑pay paternity/partner leave.
- A commitment to hybrid and flexible working with a minimum of 2 days onsite.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through our social, cultural, and sports clubs.
