Food Service Assistant - Aberdeen Job Title: Food Service Assistant Location: Aberdeen Salary: 12.00 per hour Hours: 20 Hours Per week Shifts: Monday to Friday - 10am - 2.00pm with flexibility Role Overview: We are excited to welcome a Food Service Assistant to join our Micro market onshore contract team in Aberdeen. You will work 20 hours per week, Monday to Friday - 10am - 2.00pm with flexibility to ensure our customers receive top-notch service throughout their visit. Key Responsibilities: Provide friendly and professional service to customers, exceeding their expectations whenever possible. Maintain cleanliness and organization in food and beverage areas, including the kitchen, dining room, and coffee shop. Assist with food preparation, service, handling, and storage as directed by your Line Manager. Ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling. Supporting the management and upkeeping of storeroom areas. Assist when required with the loading or unloading of deliveries to unit. Check all items against delivery notes, or an invoice and report to Line Manager any stock, or goods discrepancy. Ensure planograms for retail stock are adhered to and fully compliant with company brand standards. Actively seek and pass on customer feedback to improve service quality. Upsell products and demonstrate excellent knowledge of offerings to customers. Participate in continuous improvement efforts to enhance work activities and efficiency. Ensure compliance with health, safety, and hygiene standards at all times. Complete required paperwork accurately and promptly, including Food Safety and Health & Safety documentation. Support stocktaking procedures to minimize waste and ensure efficient inventory management. Assist with loading and unloading supply vehicles as needed. Flexibility to work in other units within a reasonable distance when required. Who Are You: A confident communicator who can engage with customers and team members alike. Self-motivated and capable of working independently. Committed to providing exceptional customer care with a positive attitude. Enthusiastic about working in a catering environment and maintaining high standards. Adheres to personal hygiene standards and follows safety procedures diligently. Willing to undertake manual cleaning duties as part of the role. Shares knowledge and experiences with team members to foster a collaborative environment. Previous experience in a similar role is preferred. Basic Food Hygiene/level 2 certification is desirable but not essential. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Part of Compass Group UK&I, ESS Energy, Government & Infrastructure provide catering and support services in high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: compass/TP/1520416/161302 Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength If you're ready to join a dynamic team and contribute to delivering outstanding service in a catering environment, we want to hear from you Apply now to be considered for this exciting opportunity.