Are you an experienced order processing professional with a passion for leading teams and streamlining operations? Reed Business Support is proud to be working with a well-established client in Rochester who is seeking a proactive and detail-oriented Order Processing Supervisor to join their dynamic team.
What You’ll Be Doing:
* Overseeing the daily operations of the order processing team to ensure timely and accurate order fulfilment
* Monitoring workflow and identifying areas for improvement to enhance efficiency and customer satisfaction
* Acting as the key point of contact for escalations and complex queries
* Collaborating with internal departments including sales, logistics, and customer service
* Training and mentoring team members to support their development and performance
What We’re Looking For:
* Proven experience in order processing or a similar operational role
* Strong leadership skills with the ability to motivate and manage a team
* Excellent attention to detail and organisational abilities
* Confident communicator with a proactive approach to problem-solving
* Comfortable working in a fast-paced environment with tight deadlines
What’s in It for You:
1. Competitive salary up to £32,000
2. Supportive and collaborative working environment
3. Opport...