Overview
Be Yourself – Be a Bold Team Player – Be Leonardo. As a Receptionist you’ll be a face of the hotel, bringing a warm and friendly personality to work every day. You’ll be stepping into a busy role as part of a vibrant team, serving as an ambassador for the hotel and the first point of contact for guests. You’ll help organise all aspects of the check-in and check-out processes while delivering the real 5-star experience to our guests.
Benefits
* Special rates on Leonardo Hotel rooms across the UK & Europe: plan that city break you’ve been dreaming of
* Company-wide recognition scheme: earn vouchers for being fabulous
* Meals at work
* Talent referral scheme: earn a bonus for recommending a friend
* Regular social events and celebrations, including Thank You Week and an annual Employee Awards Celebration
* Company Pension Scheme, Life Assurance and Wellbeing Support
* Ongoing job-related training with clear paths for progression
Ideal Receptionist Qualities
* Be yourself
* Be passionate to make a difference and eager to bring new ideas
* Be courteous to guests and colleagues at all times
* Use your knowledge to offer guidance and local recommendations for a great stay in the city
* Have top-notch organisational skills
* Be dependable and a reassuring influence for guests
Development and Culture
Why come join us? We look after colleagues as well as guests. Once you’re part of the team, you’re part of the Leonardo community. Your hard work and pace are valued, and we support you to stay at the top of your game as a Hospitality professional. Our GROWonline learning portal provides knowledge and skills, along with regular coaching and training from your manager. Regular Learning Bites, Come Join Us Guest Care training and Wellness webinars help your progress with us, with support on tap and clear progression toward a bright future in Hospitality.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and as one of the fastest growing hotel groups, we have plans for major expansion in the coming years. There’s never been a more exciting time to come join us.
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