Overview
The role would require working within a team to complete daily tasks and general duties including preparing clinics, making and changing breast screening appointments, answering the phone, reception duties and filing. The position would also involve providing cover for the reception desk both at the Breast Institute and at Ropewalk House. An exciting opportunity has arisen in the Nottingham Breast Institute at the City Hospital for a Clerical Officer/Receptionist.
We are looking for someone with excellent interpersonal skills who likes to be busy and working as part of a team as well as on their own initiative, to provide Clerical/Receptionist support for the busy Breast Screening department. The successful candidate needs to be computer literate, experienced in the use of electronic communications and be confident during face to face and telephone interactions with patients and visitors. They will be a point of contact for patients at the Breast Institute and Ropewalk House and act as an information resource for staff and visitors. Knowledge of hospital systems (e.g. Medway, PAS, DHR) is desirable, however training can be provided.
This is a full time post. Duties will be undertaken at the Nottingham Breast Institute on the City Hospital Campus and Ropewalk House in central Nottingham. We are one of the biggest employers in the city, with a central role in supporting the health and wellbeing of our local population, and we play a leading role in research, education and innovation.
NUH is committed to diversity and welcomes new ideas to help develop our team in order to deliver world class healthcare. We offer opportunities for personal development and will endeavour to turn your job into a career.
Responsibilities
* Prepare clinics, manage appointments for breast screening, answer phones, reception duties and filing.
* Provide cover for the reception desk at the Nottingham Breast Institute and Ropewalk House.
* Serve as a point of contact for patients and act as an information resource for staff and visitors.
* Work in a busy team environment and on own initiative, adapting to changing priorities.
Qualifications and Skills
* Computer literate with experience in electronic communications.
* Confident in face-to-face and telephone interactions with patients and visitors.
* Knowledge of hospital systems (Medway, PAS, DHR) is desirable; training can be provided.
* Excellent interpersonal skills and the ability to prioritise workloads.
Additional Information
NUH welcomes applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we strive to be better represented at NUH. We are committed to equal opportunities and understand the importance of a diverse workforce.
Application and other notes
Closing dates: Please submit your application form as soon as possible. We reserve the right to close vacancies prior to the published closing date if a sufficient number of completed applications are received. Communication related to your application will be via the email address you provide; please check your email (including junk) regularly. If you require an easy-read application, it is available on the intranet. Application support and interview preparation are available.
Age-related guidance: If you are aged 16 or 17 and applying for a role more than 20 hours a week, you may be required to undertake an Apprenticeship alongside your role, subject to suitable apprenticeship standards.
Other notes: Salary is quoted on a pro rata basis for part-time workers. All applicants who declare a disability and meet the essential criteria will be shortlisted. NHS employees at risk of redundancy will be given preferential interview consideration if they meet the essential criteria. If applying from outside the UK, please read the guidance on applying for a health or social care job in the UK.
Disclosure and Barring Service (DBS): This post may require a DBS check. Any costs are payable by the applicant if required. For more information, visit the NUH website or follow NUH on social media.
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