IT Apprenticeship ASM Technologies | Information Communications Technician Level 3 Kick-start your career in tech with ASM Technologies! Were recruiting an enthusiastic IT Apprentice to join our high-performing international team.
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Youll gain hands-on experience across IT support, cyber security, infrastructure, and compliance while completing your Information Communications Technician Level 3 Apprenticeship with a specialist digital training provider.
Salary National Minimum Wage for apprentices applies Hours & Location MondayFriday, 9:00am5:30pm 37.5 hours per week Location: ASM Technologies Ltd, Windsor House, Gadbrook Business Centre, Northwich, CW9 7TN Start Date Friday 12 December 2025 Duration 18 months (1 year 6 months) Positions Available 1 apprenticeship position What Youll Do Join a global, fast-paced environment where youll support core IT operations and develop essential technical skills.
International Helpdesk & Technical Support Act as the first point of contact for global IT support Manage the helpdesk ticketing system, prioritising and escalating issues Handle user account provisioning and de-provisioning following least privilege principles Infrastructure & Cyber Security Support maintenance of network, server, and cloud systems Assist with vulnerability assessments, patching, and device security Help monitor and respond to cyber security alerts Contribute to the Incident Response process Compliance & Governance Help enforce internal IT policies and security standards Assist with documenting processes to support GDPR and ISO 27001 compliance Contribute to internal knowledge base and technical training materials Training & Development Youll complete an Information Communications Technician Level 3 Apprenticeship with a specialist digital training provider (such as NowSkills), combining hands-on experience with structured learning. Technical Skills Youll Gain Troubleshooting and fault diagnosis Software installation and upgrades Routine IT, network, and telecoms maintenance Basic scripting (e.g., PowerShell, Linux ) Monitoring DNS, firewalls, network performance Application deployment and data access setup Cyber security fundamentals and secure working Professional Skills Youll Develop Clear communication with users and stakeholders Workload management and meeting SLAs Documentation, escalation, and reporting Maintaining safe and secure working practices Continuous Professional Development (CPD) Training Structure Your apprenticeship will include: Specialist tutor support Online and in-person learning Practical assessments Career development and employability support By the end of the programme, youll achieve your Information Communications Technician Level 3 Qualification and be equipped to progress into a full-time IT role.