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* Lexus Preston, Admiral Way, Ashton-on-Ribble, Preston PR2 2TY, UK
* Aug 19, 2025
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Business Fleet Account Assistant
Lexus
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* Lexus Preston, Admiral Way, Ashton-on-Ribble, Preston PR2 2TY, UK
* £12.71 hourly
* Aug 19, 2025
Finance Full time
Business Fleet Account Assistant
As our Business Fleet Account Assistant, you’ll be the go-to person who keeps our operations running seamlessly. By managing day-to-day administration, you’ll give our Lease & Business Development Manager (LBDM) more time to grow relationships and expand our customer base. Your mission: deliver seamless service for our TGB partners, brokers, and end-users — making every order and handover an example of excellence.
Key Duties & Responsibilities
TGB Lease Link Administration
* Manage the TGB Lease Link system from order entry to delivery
* Ensure SLAs are met and our reliability reputation is protected
Customer & Broker Liaison
* Be the first point of contact for Lease Link customers and brokers
* Coordinate vehicle deliveries and collections
* Resolve queries quickly and professionally
On-Site Coordination
* Monitor progress on orders
* Arrange PDIs and accessory fitting/inspection
* Support transporters during vehicle arrivals
Showroom Handover Experiences
* Serve as Toyota & Lexus Business Champion
* Design and deliver memorable handover experiences for fleet, KINTO, and localisation customers
Quotation Preparation
* Prepare accurate, competitive quotations across all sales channels and funding options
Short-Term Test Drives
* Organise and manage short-term test drives
* Ensure vehicles are immaculate and ready on schedule
Administration
* Handle invoicing, registration approval, payment processing, and compliance tasks
* Manage ad-hoc administrative duties to keep operations smooth
Customer Communications
* Be the on-site business-hours contact for calls and emails
* Provide prompt, professional responses to enhance customer satisfaction
What We’re Looking For
* Proven admin experience in the motor-trade or fleet sector
* Strong organisational skills and a proactive, “get-it-done” approach
* Excellent written and verbal communication skills
* Experience with CRM/lease-management systems (TGB Lease Link a plus) and MS Office
* Customer-focused mindset with the ability to manage multiple priorities
Why Join Us?
This is your chance to develop specialist knowledge in a dynamic motor-trade environment. You’ll work hands-on with sales support, fleet operations, and customer engagement — all while helping our team deliver industry-leading service. If you take pride in keeping things running flawlessly and creating standout customer experiences, we’d love to have you on board.
Apply now — and help us raise the standard for fleet account administration.
Brand
Lexus
Centre Name
Lexus Preston
Centre Profile
Lexus Preston is committed to delivering the highest standards of luxury, innovation, and customer service. As part of a prestigious brand, we take pride in offering an exceptional experience for both our customers and our team.
Working at Lexus Preston means being part of a dedicated and professional team that values excellence and continuous development. With access to industry-leading training, career progression opportunities, and a supportive work environment, we empower our employees to succeed. If you're passionate about the automotive industry and delivering outstanding customer experiences, Lexus Preston is the perfect place to grow your career.
About Lexus
Lexus is a global luxury lifestyle brand that keeps Omotenashi, the Japanese spirit of hospitality, at the heart of what we do.
From the beginning, we were determined to treat customers better than any other car company, treating every customers as they would a guest in their own home.
For over a number of years, Lexus has pioneered and perfected electrification, culminating in hybrid and electric cars that are exciting, efficient and durable.
The ancient Japanese concept of 'Takumi' is essential to all that we do. It applies a subtle human touch to every aspect of Lexus' design and development, whilst keeping passion, spirit and the customer at the forefront of everything we do.
Company Profile
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Retail Motor Vehicles
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