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Come and join our team in our Cook Shop in Hove, part of our Cook family.
We are looking for a Retail Team Member for 14.5 hours per week, with some weekend and holiday cover as extras. Due to some lone working, candidates need to be over 18.
REMARKABLE SERVICE
The customer is always more important than anything else you are doing.
Offer every customer a taster and use it as an opportunity to talk about our food.
Ask open questions and provide expert information about our food, as appropriate.
Share information with the customer on new products, what goes with what, side dishes, serving suggestions, garnishes, and so on.
Be thoughtful – help carry bags to cars, entertain children, offer another basket. Do whatever you think appropriate to help the customer have a good experience.
If you are a Foodie, great! But we will train you to know our products, including how and where they are made. Understand what dishes suit which occasion – be an expert.
Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products, and promotions.
REMARKABLE BUSINESS
Know your shop targets and aim for them!
Ensure the shop always looks immaculate, clean, and spotless.
Make sure stock is replenished and rotated, and the freezers are full.
Be efficient and accurate on the till. Use the in-store computer to record till data.
Understand the shop paperwork, necessary legal checks, and their purpose.
Open and close the shop, and cash up.
Check in deliveries and place orders.
Ensure paperwork is complete and accurate.
Assist with stock taking as required.
Look smart with apron and name badge at all times.
Support your Shop Manager and team members by being active, willing to contribute, and working together to create a remarkable shop.
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