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Hospitality service expert- casual

Liverpool (Merseyside)
LGH Hotels Management
Hospitality
Posted: 17 July
Offer description

The Opportunity

Join Our Team in a Truly Flexible Role!

Are you ready for a dynamic and versatile position? We're looking for someone to work across the entire hotel operation, stepping in wherever the business needs you—whether it's Reception, Conference & Events, Restaurant and Bar, or Housekeeping.

What You'll Do:

1. Be Everywhere: Work multi-functionally across various departments, ensuring smooth operations and exceptional service.
2. Deliver Excellence: Personally ensure our guests always receive top-notch service and that all aspects of the hotel are maintained and presented to the highest standard.
3. Adapt and Thrive: Embrace the flexibility of the role, adapting to different tasks and challenges as they arise.

Why Join Us?

Be part of a team dedicated to providing exceptional guest experiences and maintaining the highest standards. If you're ready for a flexible and dynamic role, we want to hear from you!

Benefits

4. Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
5. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
6. Eye care
7. Free legal & money advice
8. Counseling sessions
9. Hospital & death benefit plans
10. Cycle to work scheme
11. Wellbeing tips and support fitness videos
12. Recipe ideas
13. Advice on keeping active and healthy living
14. Wellbeing podcasts and tv
15. Breathing exercises
16. 24/7 advice and support line
17. Team reward & recognition
18. Free meals on duty
19. Free parking

Ideal Candidate

20. Proven experience of working in a customer facing role, such as F&B, reception, meeting & events, housekeeping etc. Ideally gained within the hospitality sector
21. Excellent level of numeracy and literacy skills
22. Excellent oral and written Communication skills
23. Excellent problem-solving skills and attention to detail. With the ability to work under pressure
24. Strong Organisation and Planning skills and the ability to prioritise appropriately.
25. Fully flexible with working hours/shifts
26. Possess a can-do attitude.
27. Good understanding of the English language

Hotel

Sat within a row of converted Grade II listed Georgian terraces is our Liverpool Inn part of the Sure Hotel Collection by Best Western By Best Western. Built during the city’s maritime boom years. Tucked into the impressive University District close to the Metropolitan Cathedral, we’re just a mile from the famous Albert Docks.

Plus the hotel is within easy reach of the Tate Modern and other museums, theatres like the Empire, Everyman and Royal Court, and the fabulous shopping of Peter’s Lane and the Cavern Quarter, alongside a smorgasbord of top-notch cafes, bars and restaurants.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

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