POSITION SUMMARY
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
We are looking for a Supply Chain & Business Business Operations Manager to ensure our operations run smoothly. The ideal candidate will have an eye for detail, a keen analytical mind, and the ability to handle systems with numerous moving parts.
This role will be responsible for overseeing operations and commercial teams, ensure cross departmental process deployment, contract control and support with continuous improvement, existing and future IT infrastructure, and ultimately champion the successful growth in fulfilment of our luxury aesthetic brand portfolio.
Our goal is to make our processes as efficient as possible, maintain good relationships with suppliers, distributors, and keep our customers happy. This role will also be key in supporting other departments including manufacturing, customer services, finance and IT. The role will be pivotal in assuring the company’s continued stable and profitable performance.
The successful candidate will be working across the entire company, on multiple projects, manifesting a vision for our infrastructure and organisational processes to ensure we are equipped to deliver long term sustainable growth, whilst mitigating risk.
MAIN ROLES & RESPONSIBILITIES
Management of operations support team
Maintaining Health & Safety
Oversee facilities and warehouse operations planning
Ownership for leading the S&OP forecasting process
Definition and implementation of SOP’s throughout the business
Maintain accurate and consistent records
Ensuring data integrity within our systems
Oversee Prospect Database & sales integrity of our CRM system
Maintain ERP master data and pricing
Oversee reporting definition and deployment in business with key stakeholders
Coordinate and shape the KPI’s & reporting in each department with all stakeholders
Ensure there is one source of targets, priorities & reporting on those by department & employee
Bonus & commission reporting
Successful identification, justification and delivery of cost improvement programs
Oversee head office and seek for continuous improvements
Support with transition and introduction of new company systems as required
Coordinating cross departmental process deployment
Drive for simplification within the business to increase success of our efforts
Define and implement SOP’s to optimize output of business
Be the champion of once done well throughout planning, documentation and process
Contract and inventory control
Oversee introduction of all new products from sales and operations perspective, seamless & efficient process driven success for sales activation and multi site launches
WHAT WILL MAKE YOU RIGHT FOR THIS ROLE?
We are looking for the right candidate to grow with us. Exceptional organization skills and initiative are a must along with an inherent passion in working independently and as part of a team to exceed expectations.
Passionate about beauty, spa & advanced skincare
Energetic, self-motivated, creative thinker who flourishes at working independently
Responsive & adaptive to changing workloads, timelines and outputs required due to the fast moving pace of the industry and brand portfolio
Desire to be challenged and grow within the role
Desire to work within a small but dynamic entrepreneurial company and be a KEY player in overall company success
Excellent excel & data management
Systems & Tech Savy
Organised, multi-tasking and committed to making things happen
Drive to go that extra mile & identifying opportunities to meet and exceed objectives
EXPERIENCE & KEY SUCCESS CRITERIA
At least 3 years solid experience within a business operations role.
Experience within the cosmeceutical, pharmaceuticals, aesthetics, healthcare or beauty industry
Qualified to A Level standard or equivalent
Advanced skills in Microsoft office in particular Excel
Strong IT Skills and experience in particular with ERP / Inventory management systems
Proven history of successfully meeting and exceeding challenging goals
Experienced with business systems, reporting and procedures to fulfil the role successfully
Strong professional & presentation standards
ABOUT THE COMPANY & BRAND
Harpar Grace International is a privately owned, entrepreneurial, dynamic and passionate company founded in 2013, specialising in the development, distribution and management of luxury, cosmeceutical, spa and retail brands.
Harpar Grace are the exclusive distributors for iS Clinical Cosmeceuticals, RevitaLash, Totally Derma Nutraceutical drink supplement throughout UK & Ireland and Caribbean and global brand owners for Déesse PRO LED Light therapy brand. The company continues to achieve exceptional year-on-year performance and the team is rapidly expanding to support the ambitious growth of the company and brand portfolio.