Benefits:
* Company car
* Competitive salary
* Paid time off
* Training & development
Job Summary
We seek a highly motivated and skilled community liaison who can drive real results through finding outside business development, community engagement, and ensuring a smooth sales process.
This position will represent Benevolent Hearts Home Care in the community and drive revenue through building a network of industry referrals. The community liaison’s role will include working with hospitals, skilled nursing facilities, assisted living facilities, and other providers in the senior care industry. In addition, they will need to identify, develop, and maintain referral sources. The candidate will be responsible for attending events in the community and increasing awareness of Benevolent Hearts Home Care mission and values. This position will report to the Agency Director and Administrator.
Responsibilities
* Ensuring marketing communications are coordinated, including developing and distributing all marketing collateral; supporting marketing plan objectives and meeting organizational expenditure requirements, and completing 40 lunches and learns annually.
* Arrange appointments and call activity with at least 8 face-to-face referral resources daily, such as Hospitals, Social Workers, Case Managers, Community Partners, and other healthcare professionals, to increase new professional referrals and nurture existing relationships to continue growth.
* Create and implement marketing campaigns.
* Track and report on marketing activities weekly.
* Achieve or exceed referral quota quarterly and annually.
* Provide leadership in the management and development of joint ventures, affiliations, and partnership arrangements.
* Execute the Company’s business marketing plan and achieve key milestone and revenue targets; develop in-depth knowledge of all competitive product offerings and tailor product strategy; supply senior management team with up-to-date competitive intelligence; define product attributes and differentiators.
* Be a relentless problem solver and constantly assess and resolve both simple and complex challenges for both referrals and clients.
* Manage day-to-day communications between the client and our team.
* Attend weekly office meetings as scheduled.
Qualifications
* 2-5 years of sales/marketing experience.
* An insatiable curiosity and knowledge about all things Healthcare, Sales, and Marketing.
* Experience with submitting reports weekly.
* All community liaisons should have an innate curiosity and attend local networking and educational events.
* Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information.
* Aggressive and competitive attitude.
* Strong time management skills.
* Must have strong interpersonal skills and good judgment and be capable of communicating with a diverse range of individuals.
* Ability to organize and manage multiple priorities.
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