We are currently recruiting for an experienced and motivated Homelessness Officer to join a busy local authority team in Cheshire. This is a rewarding opportunity to make a real difference to vulnerable individuals and families at risk of homelessness.
As a Homelessness Officer, you will be responsible for delivering high-quality, customer-focused housing advice and homelessness prevention services in line with current legislation, including the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017). You will manage a varied caseload, carrying out detailed housing needs assessments, determining statutory duties, and developing effective Personalised Housing Plans to prevent and relieve homelessness.
Key responsibilities include:
·Conducting triage interviews and comprehensive homelessness assessments
·Making legally sound S184 decisions
·Negotiating with landlords and third parties to prevent homelessness
·Working collaboratively with internal teams and external agencies to secure sustainable housing solutions
·Identifying and responding to safeguarding concerns
·Maintaining accurate case records and ensuring compliance with data protection requirements
The ideal candidate will have previous experience in a homelessness, housing options, or statutory housing role within a local authority. You will have strong knowledge of homelessness legislation, excellent written and verbal communication skills, and the ability to manage a high-volume caseload effectively.
You will be empathetic, resilient, and confident making complex decisions under pressure, with a strong commitment to delivering positive outcomes for residents.
How to Apply