We are looking for a dedicated and proactive Housekeeping/Duty Manager to join our small team at our 13-bedroom hotel in the heart of Keswick. This is a hands-on role combining housekeeping responsibilities with supervisory and duty management duties, ensuring the smooth running of daily operations and maintaining high standards of cleanliness and guest service.
You will lead by example in the cleaning and servicing of guest rooms and public areas, while also supporting the team, handling guest queries, and taking responsibility for the hotel during duty shifts. The ideal candidate will be well-presented, friendly, and passionate about hospitality, with a strong eye for detail and a commitment to exceeding guest expectations., Oversee and participate in housekeeping duties to maintain high standards throughout the hotel
Act as Duty Manager during assigned shifts, ensuring smooth daily operations
Respond to guest requests and resolve issues in a professional and courteous manner
Support and motivate the housekeeping team
Ensure compliance with health and safety standards
Previous experience in housekeeping or hotel operations, ideally with supervisory responsibilities
A flexible and reliable approach to your working week
Excellent attention to detail and organisational skills
A warm and engaging customer service style
Ability to lead and support a small team
Competitive salary
Accredited compliance training and access to a hospitality-specific online training platform
Hotel Academy with apprenticeship training up to Level 4
Staff meals while on duty
Staff uniform provided where appropriate
Employee Assistance Programme
Referral Programme
Long Service Awards
Regular division of gratuities
Pension scheme
Discounted accommodation and dining rates within our group
Days out discounts
Please note: Due to the high volume of applications, we are unable to provide individual status updates. If you are shortlisted for an interview, we will contact you within one week of your application.
Job Types: Full-time, Part-time
Pay: £13.50 per hour
Expected hours: 40 per week
Benefits:
Additional leave
Company events
Company pension
Discounted or free food
Employee discount
Health & wellbeing programme
Referral programme
#J-18808-Ljbffr