About the role:
We are seeking a dedicated Apprenticeships Liaison and Employer Support Officer to lead the sign-up and induction process for apprentices. This role ensures high-quality service delivery from initial contact through to the completion of apprenticeships.
Key Responsibilities:
Oversee and coordinate the effective sign-up process for apprentices.
Ensure all enrolment paperwork complies with college policy and ESFA requirements.
Facilitate pre-enrolment/induction sessions and ensure smooth processing.
Maintain regular contact with apprentices, employers, and training teams.
Liaise with Business Development, delivery teams, and other departments to ensure effective enrolment and support.
Handle apprenticeship enquiries and provide necessary follow-up.
Promote safeguarding, equality and diversity, and health and safety in line with College policies.
Qualifications and Experience:
4 GCSEs at grade C or above, including English and Maths.
Level 2 Business Administration qualification or equivalent.
Experience in customer service and a busy office environment.
Strong IT skills, including Gmail, Excel, and Word.
Knowledge of apprenticeships and student data systems.
Excellent communication, organizational, and interpersonal skills
To be eligible to apply for this role, you must possess the relevant qualifications listed in the Person Specification. For more information please have a look at the Job Description which outlines the role and person specification in further detail.
What we offer:
Our team are important to us, and we offer a wide range of benefits to recognise the hard work put into supporting our learners. As a member of the Support Team, you will receive:
Excellent Holiday Allowance, plus bank holidays and College closure days at Christmas
Eye care vouchers
Cycle to Work scheme
Interest-free loans for Season tickets; Computers
Contributory average salary with Local Government Pension Scheme (LGPS)
Continuous Professional Development Events (CPD)
Access to Perkbox, our rewards and discount platform
Access to the Colleges Employee Assistance Programme (EAP)
Discount at the College's on-site hair and beauty salon.