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Are you a detail-oriented and analytical professional with a passion for optimising performance? Do you want to work for a dynamic and forward-thinking organization that values your expertise and offers opportunities for professional growth and development? Join our team as a Performance Analyst, where your skills will play a crucial role in enhancing our operations and achieving excellence.
* Performance-based incentives
* Opportunities for career advancement and skill development.
* Join a forward-thinking and collaborative team that values your contributions.
* Ongoing training and professional development opportunities.
* Supportive and inclusive work environment.
Responsibilities:
* Collect and analyse performance data from various sources, including operational metrics, financial reports, and customer feedback.
* Utilize data analysis tools and methodologies to identify patterns, trends, and insights that can be used to improve business performance.
* Prepare and present performance reports and dashboards to key stakeholders, providing clear and concise summaries of findings.
* Collaborate with cross-functional teams to understand business objectives and align performance metrics with organizational goals.
* Identify opportunities for process optimization and efficiency improvements based on performance analysis.
* Conduct in-depth root cause analysis of performance issues and develop strategies for their resolution.
* Assist in developing KPIs and performance targets to measure progress and success.
* Stay updated with industry best practices and emerging trends in performance analysis.
Requirements:
* Minimum of 3 years of experience as a Performance Analyst or similar analytical role.
* Strong proficiency in data analysis and using tools such as Excel, SQL, or data visualization software.
* Solid understanding of performance metrics and key performance indicators (KPIs).
* Exceptional analytical and problem-solving skills, with keen attention to detail.
* Excellent communication and presentation skills, with the ability to convey complex data in a clear and understandable manner.
* Proven ability to work collaboratively with cross-functional teams.
* Bachelor’s degree in Business, Economics, Mathematics, Statistics, or a related field.
* Experience in using business intelligence and data visualization tools is a plus.
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